One way we live up to our motto of "Quality Service with an Unparalleled Sense of Urgency" is by exceeding expectations of our client companies and their customers.

For a large DC-based professional membership association we provide publications fulfillment, on-demand media duplication, and on-demand printing services.

Their Director of Marketing and Communications recently reported to her board: "ABDI has consistently met our tight deadlines for preparing and shipping our post-conference materials. Despite the evolving requirements spanning more than 500 different publications and audio programs, ABDI has met all of our deadlines and contractual service performance requirements."

A New York City corporation with extensive international operations chose ABDI as their exclusive customer service, warehousing and fulfillment outsourcing partner.

ABDI consulted with their staff then developed a comprehensive customer service program that features specialized web applications so their customers and staff can enter product orders and update their profiles "whenever/wherever."

Our services to this company have resulted in lower fulfillment costs, faster access to more complete and therefore more accurate information plus overall increased levels of both customer and staff satisfaction.

ABDI has earned many "outstanding service awards" from our client companies, however, we are extremely proud of our most recent award from one of our long-term clients. •Learn More.

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